On Thursday, June 18 at 2 p.m., Plavi Telefon held a roundtable discussion titled “Open doors”. Numerous participants from competent state authorities, institutions, and NGOs that provide counseling gathered in the center of Zagreb, at Chilloutka (15 Ilica).

At the beginning of the roundtable, the Plavi Telefon Association’s president Miroslav Vučenović introduced the association and its significance. He noted that as the association has been around for more than 18 years, this is a clear indicator of its necessity in the Croatian society. Next was a lecture by Jelena Bićanić on couples counseling through choice theory and Lejla Talić’s lecture on e-mail counseling with clients. Ms. Talić particularly focused on her clients’ most common problems and how to approach them and emphasized that she always stresses the importance of meeting in person to her clients.

A short discussion with Q&As was followed by Branka Anđukić’s lecture on family and couples counseling, in which she briefly presented a summary of 2014—what were the most common problems that clients came to her with and whether they sought help for themselves or a loved one.

The roundtable ended with Anita Đuretić-Bartolović’s lecture on individual counseling and a short discussion, conclusions, and a call for mutual cooperation.

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